At Souq Sahra, accessible from our online store, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms described in this Privacy Policy.
Information We Collect
We may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information when you make a purchase or subscribe to our updates. Additionally, we may collect non-personal data such as your browser type, IP address, and browsing behavior to help improve our website and user experience.
How We Use Your Information
Your information is used to process and deliver your orders, provide customer support, and improve the overall shopping experience. We may also use your details to communicate updates, special offers, or information that may be relevant to your interests.
Sharing of Information
We do not sell, trade, or rent users’ personal information. However, we may share limited information with trusted third-party service providers who assist us in operating our business, such as payment gateways, delivery partners, and marketing platforms. These third parties are obligated to keep your information secure and use it only for the purposes we define.
Data Security
We take data protection seriously and use advanced security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. All payment details are processed through secure, encrypted channels to ensure complete safety.
Cookies
Our website uses cookies to enhance your experience and analyze how visitors interact with our site. Cookies help us remember your preferences and improve our website’s functionality. You can choose to disable cookies in your browser settings, but some parts of the site may not work as intended.
Your Rights
You have the right to access, update, or request deletion of your personal information at any time. If you wish to stop receiving promotional emails, you can unsubscribe by clicking the link provided in our emails or by contacting us directly.
Changes to This Policy
Souq Sahra reserves the right to modify or update this Privacy Policy at any time without prior notice. Any revisions will be posted on this page and will take effect immediately upon posting.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us at official.souqsahra@gmail.com.